Visitor Tracking

See who's on your site
right now - and why

Knowing that someone visited your pricing page for 3 minutes, came from a Google ad, and has a cart with $400 in it changes everything about how you engage. Velaro shows you all of it in real time.

Active Visitors47 online
/pricing - 3m 42s
Google Ads 路 New York, US
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High intent
/checkout - Cart: $387
Direct 路 Chicago, US
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Cart abandon risk
/features/ai-chatbot
LinkedIn 路 London, UK
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Researching
/demo - Returning visitor
Organic 路 Toronto, CA
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Returning
Real-time
Visitor Feed
Page
+ Referrer + Location
Intent
Scoring Built-In
1-click
Proactive Invite
Tracking Capabilities

Know your visitors before they say a word

Every data point agents have before a conversation starts determines how good that conversation can be. Velaro gives agents the context they need upfront.

Real-Time Visitor Feed
See every active visitor - their current page, time on site, pages visited this session, referrer, and geographic location - updated live without refreshing.
Intent Scoring
Velaro scores visitors by intent - High, Medium, Low - based on pages visited, time on site, cart value, and return visit frequency. Agents know who to prioritize.
Session Journey View
See a visitor's full page-by-page journey this session. Know they came from a pricing comparison article, hit the features page twice, and are now on checkout - before saying hello.
One-Click Proactive Invite
Click any visitor in the feed and send a personalized chat invite instantly. No need to set up a trigger rule - just spot an opportunity and reach out.
Returning Visitor Recognition
Recognize visitors who've chatted before and show agents their previous conversation history. Customers don't have to repeat themselves - agents already know their story.
CRM Data Overlay
Connect Salesforce or HubSpot to overlay known contact data onto visitor tracking. See company name, deal stage, and account tier for recognized visitors.
Visitor Journey - This Session
Entered: Google Ads (CPC)
Keyword: "live chat software pricing" 路 9:41 AM
/features/ai-chatbot
1m 12s 路 Scrolled 80%
/pricing
3m 42s 路 Scrolled 100% 路 Returning page
/pricing - NOW (3m 42s)
Intent: High 路 Cart: Empty
Context Before Hello

Agents know the story
before the conversation starts

A visitor spending 3 minutes on pricing for the second time this week is telling you something. Velaro surfaces that signal so your agent can open with exactly the right message.

  • Full session journey: every page visited with dwell time
  • Referral source and UTM parameters visible in agent view
  • Cart value and item count for e-commerce integrations
  • Geo-location to route to regional team if needed
  • Previous chat history linked to recognized returning visitors
"Our sales team uses the visitor feed like a live prospecting list. When a known account visits the pricing page, they reach out immediately. Pipeline from chat went up 40%."
Sales Manager - B2B SaaS platform
"Intent scoring tells our team which cart-abandoners to reach out to. We prioritize carts over $150 - conversion from those proactive chats runs at 34%."
E-commerce Director - Fashion brand
"Returning visitor recognition stopped the 'can you describe your issue again' loop. Agents see the prior conversation and start from where we left off. CSAT jumped 8 points."
VP of Customer Experience - Insurance

See what your visitors are telling you - without a word.

Start a free trial and give your agents visitor context before every conversation.