Moshky is the AI built into the Velaro agent desktop. Agents ask it anything mid-conversation and get answers in under 2 seconds. The MCP API lets your external AI systems connect directly to Velaro's workflow engine.
Moshky handles the lookup, the draft, and the policy check. Agents handle the judgment, the relationship, and the close.
Moshky lives in a persistent sidebar inside the Velaro agent desktop. It sees the conversation in real time and surfaces relevant answers and draft replies without the agent having to ask.
Agents type a question to Moshky in the sidebar while the customer conversation runs live in the main panel. No tab switching. No context loss. Answer comes back in under 2 seconds.
Your external AI systems (Claude, GPT, custom agents) can connect to Velaro's workflow engine via the Model Context Protocol. Start a conversation, route a ticket, trigger a bot flow, and read transcripts from outside Velaro.
Systems that don't speak MCP can reach Velaro's workflow engine via standard REST. Same capabilities, standard auth. No requirement to adopt MCP if your stack already has a REST pattern.
Enterprise plans start with 5,000 MCP calls per month. Upgrade by the block as your AI agents scale. Usage is tracked in the admin dashboard with per-day breakdowns and alert thresholds.
Control what Moshky says and how. Build custom response flows that reference your KB, your CRM, your product catalog, or your internal policy docs. Moshky's answers come from your content, not generic training.
The MCP/AI Connector is a white-glove onboarding with Velaro's engineering team. They wire your external AI agents to Velaro's workflow engine, test the flows, and hand you a documented integration.
Book a demo and watch the agent desktop with Moshky active. We'll show you the MCP API in the same session.