The Superhuman Alternative for Teams

Your inbox.
On steroids.

Keyboard-first. AI-triaged. Built for teams, not solo power users. The team inbox with AI Conversation Clusters no other product has. Works as a standalone email inbox - no live chat required.

Start Free Trial See It In Action →
💬
What it feels like
"I processed 175 emails without touching the mouse"

Built for e-commerce support teams, sales teams, and recruiters who live in their inbox

⌘K Command Palette ∙ j/k Navigation ∙ ✨ Conversation Clusters ∙ 💡 AI Triage ∙ 🕑 Smart Snooze ∙ 📊 Issue Pipeline ∙ ✅ Follow-up Reminders ∙ ⚡ Works Everywhere ∙ ⌘K Command Palette ∙ j/k Navigation ∙ ✨ Conversation Clusters ∙ 💡 AI Triage ∙ 🕑 Smart Snooze ∙ 📊 Issue Pipeline ∙ ✅ Follow-up Reminders ∙ ⚡ Works Everywhere ∙
What's Included

6 inbox features solo email tools don't have.

Superhuman and most legacy inboxes nailed keyboard shortcuts for one person. Many competitors miss what a whole team needs: AI triage, shared context, and clustering. Velaro Focus ships all of it, included.

1
🌅 Morning Briefing
AI reads your overnight messages and tells you exactly which ones need you - before you open a single email.
Every email client optimizes for speed of processing. We optimized for not having to process most of it.
Included
2
🔗 Conversation Clusters → Pipeline
AI groups related conversations across your whole team into a single view - one issue, every thread, one place to see it.
Email clients think individually. We think in teams and issues.
Included
3
⌘K Command Palette
Hit ⌘K. Type anything. Every action, search, contact, and setting - one keystroke away.
Most team inboxes and helpdesks are still built like it's 2010.
Included
4
🎯 AI Triage Labels
Urgent, Needs Reply, Waiting, FYI, Offer - applied automatically before you open anything, based on sentiment and content.
Most inboxes sort by time received. We sort by what actually needs you first.
Included
5
🕑 Smart Snooze & Follow-Ups
"Until they reply." "Monday morning." "Remind me if no reply in 24h." Set it once, Focus handles the rest.
Nothing falls through the cracks because nothing needs a sticky note to remember it.
Included
6
⚡ Works Across Every Channel You Subscribe To
Email-only inboxes stop at email. Focus brings the same keyboard shortcuts and clustering to every channel your site already has - Ticketing, Email, or IVR.
Solo inbox tools were never built to unify a team across channels.
Included
All 6 are included in Velaro Focus today →
Start Free Trial
How It Works

You're in inbox zero in 4 minutes.
Here's exactly what happens.

1
7:00 AM - Briefing arrives
AI scanned your 52 overnight messages. You get: 3 that need you, 1 decision, 47 that can wait. You haven't opened a single email yet.
2
Hit ⌘K - done in seconds
j next, r reply, s snooze, e resolve. "I processed 175 emails without touching the mouse" is not hyperbole. It is literally what happens.
3
Clusters surface the issue
12 emails from 5 customers about the same shipping delay appear as one cluster. One click shows you the full thread, the carrier's response, and which agent replied to whom. Everyone sees the same issue.
4
Resolve the issue, move on
Drag the shipping-delay cluster to Resolved on the pipeline board. Snooze the 3 "no rush" threads until Monday. You're at inbox zero before your second coffee.
Try It Free →

A per-seat inbox tool like Superhuman bills every agent individually for email alone, with no shared visibility across agents. Once your team is subscribed to any Velaro channel, Focus Inbox is included for the whole team at no extra cost.

When 5 agents on an e-commerce support team are all replying to customers about the same carrier delay, Conversation Clusters group every thread into one view - instead of 5 agents each seeing only their own slice of the problem.

Hit ⌘K, type "shipping delay" and see every related conversation across the whole team in under a second. Superhuman is a solo inbox. Focus is a team inbox.

What's Included

Most competitors miss what a team inbox actually needs.

Superhuman and most legacy IMAP-based team inboxes popularized keyboard shortcuts for a single power user. Velaro Focus starts where they stop.

Built for teams, not just one power user
Every conversation is visible to the whole team, not locked inside one agent's inbox. Shared team addresses and cross-agent search come standard.
AI that does more than sort by importance
Triage labels, a morning digest, and AI conversation clustering run automatically - no rules to configure, no tags to apply by hand.
Works across every channel you subscribe to
Not just email. Ticketing and IVR conversations show up in the same keyboard-first view, on whichever channels your site already has.
Included, not billed separately
No per-seat fee stacked on top of your plan. Focus Inbox comes with any channel you already subscribe to.
The Feature That Changes Everything

Conversation Clusters

When 12 agents are all emailing about the same issue, you see it as one cluster - not 47 separate threads scattered across 12 inboxes.

"When 40 customers are all emailing about the same shipping delay - we see it as ONE issue."
AI-powered cross-agent conversation clustering with pipeline staging. No other inbox does this.
New 3
Order #48219 - Wrong Item
Inquiry
✨ 4 threads
Damaged in Transit
Inquiry
Late Order - Zone 4
Inquiry
Investigating 8
Holiday Shipping Delay
Awaiting carrier
✨ 7 threads
Return Request #47788
Awaiting
Vendor Pending 4
Backorder - SKU 88213
Warehouse
✨ 12 threads
Refund Pending #52011
Finance
In Progress 2
Chargeback Dispute #49102
Response sent
✨ 9 threads
Warranty Claim #50110
Response sent
Resolved 6
Replacement Shipped #48219
Closed
✨ 5 threads
Refund Issued #47788
Closed
Escalated 1
Fraud Review #52200
Escalated
✆
AI-powered cross-agent conversation clustering with pipeline staging
Every thread your whole team sends about the same issue - automatically grouped, staged, and visible to everyone. No setup. No tags. Just AI that understands context. We haven't seen another email client, CRM, or helpdesk product do this.
Real User Research

Their pain. Our solution.

We read every Reddit thread and HN post about Superhuman. Here's what users are actually complaining about - and what we built instead.

Superhuman users are saying...
r/productivity • Hacker News • Twitter/X
😤 "Paying more every month, now bundled with Grammarly."
😤 "Mobile app is basically unusable"
😤 "AI got slow after Grammarly bought them"
😤 "Can't use it for our team inbox (sales@, support@)"
😤 "No proactive triage - still have to open every email"
😤 "Tracking pixels in personal emails"
Velaro Focus answers every one.
Built because of these exact complaints.
✅ Included in your Velaro plan. No add-on fee.
✅ Full inbox works in your mobile browser today
✅ Our AI runs on our infrastructure. Always fast.
✅ WE ARE a shared inbox. sales@ and support@ work natively.
✅ Morning Briefing: 5 emails that need you, before you open anything
✅ Privacy-first: no tracking pixels. Ever.
● Live Now

Know what needs you
before you open a single email.

Every morning at 7am, Velaro Focus AI reads your overnight messages and delivers a briefing in plain English: "3 need your reply, 1 needs a decision by 10am, 47 are noise."

No inbox scanning. No context switching. You walk in knowing exactly where to start. It's one of the most-requested email features we hear about - and we haven't seen another inbox tool ship it.

Start Free Trial →
☀️
MORNING BRIEFING
Thursday, 7:02 AM • 52 new messages overnight
Needs your attention
3
Emails waiting on a reply from you specifically
1
Decision needed on the bulk refund request before 10am
Can wait
47 emails - newsletters, CC'd threads, automated notifications. No action needed today.
Everything You Need

Every feature you've wished your inbox had.

⌘K Command Palette
Everything one keystroke away. Search, act, navigate without leaving the keyboard. It's faster than clicking - and it compounds.
j/k Keyboard Navigation
Zero mouse. j = next, k = back, r = reply, e = resolve, s = snooze. Full inbox in under 4 minutes, every time.
Conversation Clusters
AI groups related emails across your whole team. 12 agents, one issue, one view. No setup. No tags. Just AI that reads context.
Issue Pipeline KanBan
New → Investigating → Vendor Pending → In Progress → Resolved. See every open issue at once. Move them without leaving the inbox.
Smart Snooze
"Until they reply." "Monday morning." "Tomorrow at 9." Thread disappears until exactly the right moment, then surfaces back at the top.
Follow-up Reminders
"Remind me if no reply in 24h." Set it once. Focus pings you at the right time. Nothing falls through the cracks.
AI Triage Labels
Urgent / Offer / Needs Reply - applied before you open anything. You always start with the highest-value email in your inbox.
Works Across Every Channel You Subscribe To
Email, ticketing, IVR - one inbox with the same keyboard shortcuts and clusters, across every channel your site already has. Never a channel you haven't subscribed to.
Keyboard Shortcuts Overlay
Press ? anytime for the full cheat sheet - every shortcut, grouped by category, auto-closes on any action key.
Volume Reduction
AI auto-resolves routine inbound conversations before they reach an agent. Your team only touches conversations that actually need a human.
Shared Team Inboxes
sales@, support@ - connect via OAuth and every agent on the alias shares the same Focus inbox. No forwarding rules, no IMAP passwords.
Standalone Mode

Don't need live chat?
No problem.

Velaro Focus works as a standalone email inbox. Connect your Gmail or Outlook and get every Focus feature - command palette, clusters, snooze, AI triage - without enabling live chat at all.

1
Connect Gmail or Outlook
OAuth in 60 seconds. Your existing email address. Your existing threads.
2
Enable Focus features
AI triage, clusters, snooze, and the command palette activate automatically.
3
Invite your team
Cross-agent clusters and the issue pipeline only unlock when your whole team is in Focus.
velaro focus
OR
Order #48219 - Return Request
Re: Approved refund - attached receipt and confirmation...
2m Refund
SD
Shipping Delay - Zone 4
Following up on our delayed shipment - time sensitive...
14m Urgent
HB
Holiday Batch - Cluster
7 threads across 4 agents - Click to view
1h ✨ Cluster
WC
Warranty Claim #50110
Claim approved. Please confirm replacement address...
2h
⌘KCommand palette j/kNavigate sSnooze
Email Integration

Connect any inbox in 60 seconds.

Works with Gmail and Outlook today. Rules, routing, and AI triage configure in the same settings panel.

Gmail / Google Workspace
OAuth - authorize once, all agents on the domain share the inbox. No forwarding rules, no IMAP passwords. Works with Google Workspace aliases (sales@, support@).
Outlook / Microsoft 365
Microsoft Graph API - connects via OAuth with admin consent. Works with shared mailboxes, distribution groups, and Exchange aliases. No app passwords required.
Routing Rules & Smart Filters
✓
AI triage labels
Urgent / Offer / Needs Reply - auto-tagged by AI on every incoming message
✓
Round-robin assignment
Distribute incoming emails across agents or teams automatically
✓
Keyword / sender routing
Route by subject line keywords, sender domain, or email header values
✓
Snooze & follow-up rules
Auto-snooze bulk newsletters; auto-follow-up on unanswered threads after N days
✓
Volume reduction AI
AI auto-replies to low-value threads so agents only see what needs a human
✓
SLA / response-time alerts
Flag threads that have been sitting unanswered beyond your SLA threshold
Included, Not An Add-On

Focus Inbox comes with your plan. No separate bill.

The moment your site is subscribed to any Velaro channel - Ticketing, Email, or IVR - Focus Inbox is included. No per-seat tax, no separate line item, no upsell call. See exact plan pricing on our pricing page.

Start Free 14-Day Trial →

Switch to Velaro Focus today.

Connect your Gmail or Outlook and your whole team is live in under an hour. No migration headaches. No missed threads. Just a faster, smarter inbox.

Start Free 14-Day Trial → Talk to Sales

🔒 No data selling. SOC 2 Type II. Your data stays yours.