Velaro connects your WhatsApp Business number to an AI bot and agent team. Instant replies, rich templates, media attachments, and direct agent escalation -- all in one platform.
WhatsApp has a 98% message open rate. Email is 20%. SMS is 45%. If you're not on WhatsApp, you're communicating on the wrong channel.
Your customers actually read WhatsApp messages. They don't read emails. This changes everything about your support strategy.
WhatsApp is not a new channel. Your customers have been using it for years. They're waiting for your business to show up.
In the time it takes to find your support email, Velaro has already answered their WhatsApp message.
Latin America, Europe, Middle East, Southeast Asia -- WhatsApp is the dominant messaging channel. Velaro covers all of them.
No configuration required. Connect your account and every tool activates automatically.
No setup required. Every capability is active the moment you connect your account.
Route WhatsApp messages to bot or agent
Answer common questions automatically
Send approved rich message templates with buttons
Answer order status with live Shopify/BC data
Send product details with images
Book appointments from WhatsApp
Send one-time passwords for verification
Send images, documents, and videos
Collect contact info from conversation
Push conversations to HubSpot/Dynamics
| Feature | Velaro | a standalone WhatsApp tool |
|---|---|---|
| AI response (not rule-based) | Full LLM AI | Rule/keyword flows |
| Live commerce data in replies | Shopify/BC integration | Not supported |
| Multi-channel unified inbox | WhatsApp + web + SMS + social | WhatsApp only |
| CRM sync | HubSpot/Dynamics native | Manual or Zapier |
| Appointment booking | Built in | Not supported |
| Agent escalation | Built in, no tab switching | Separate tool required |
| OTP delivery | Built in via Twilio | Third-party required |
| Pricing | Per seat | Per message/session |
Real numbers from businesses using Velaro. Your results will vary -- but the direction won't.
WhatsApp's 98% open rate vs. email's 20% makes every support message more likely to be seen and acted on.
200 WhatsApp messages/day at 70% AI resolution -- 140 automated daily, equivalent to a full support FTE.
Customers rate support interactions on WhatsApp 26% higher than equivalent email exchanges.
Pick a template, go live. No workflow builder experience required.
Handles product questions, order status, and FAQ on WhatsApp 24/7.
Sends proactive tracking updates and handles delivery questions.
Sends appointment reminders and handles rescheduling via WhatsApp.
Sends targeted WhatsApp messages to opt-in contact lists.
Detects customer language and responds in their language automatically.
Routes to human agent with full WhatsApp conversation context.
Connect Velaro to WhatsApp Business AI today. Live in under 5 minutes.