Velaro connects your business SMS number to an AI bot and support team. Answer every inbound text instantly, send proactive messages, and recover abandoned carts via SMS -- all TCPA compliant.
A customer who texts your business number is 4x more likely to convert than one who fills out a form. Velaro makes sure every text gets an instant, accurate reply.
Your SMS messages get read. Your support texts get answered. Velaro connects both in one platform.
SMS is a fast channel. Velaro responds in under 3 seconds. Your queue never grows.
Velaro handles TCPA consent automatically. Every outbound campaign checks opt-in status before sending.
Don't just react -- initiate. Velaro sends SMS at the right moment to recover revenue and prevent churn.
No configuration required. Connect your account and every tool activates automatically.
No setup required. Every capability is active the moment you connect your account.
Route inbound SMS to bot or agent
Answer common questions by text automatically
Answer order questions from Shopify/BC
Send abandoned cart recovery link by text
Send automated appointment reminder texts
Capture and store SMS opt-in consent
Process STOP replies and remove from lists
Send targeted SMS to opted-in contact lists
Send proactive order/shipping updates
Route text conversation to live agent
| Feature | Velaro | a separate SMS platform |
|---|---|---|
| AI response to inbound SMS | Full LLM AI | Keyword auto-reply only |
| Commerce data in replies | Live Shopify/BC data | Not supported |
| TCPA compliance | Built in | Add-on required |
| Multi-channel unified inbox | SMS + web + WhatsApp + social | SMS only |
| Outbound campaigns | Built in | Separate platform |
| Cart recovery via SMS | Built in | Requires Klaviyo/Attentive |
| Agent escalation | Built in, no tab switching | Separate tool |
| Pricing | Per seat | Per message + monthly fee |
Real numbers from businesses using Velaro. Your results will vary -- but the direction won't.
SMS cart recovery outperforms email by 3x. At $75 AOV and 100 carts/day, that's $90K/mo in recovered revenue.
100 inbound texts/day at 70% AI resolution -- 70 automated daily, equivalent to a part-time FTE.
Customers who confirm by text show up. No-show rates drop significantly with SMS reminders.
Pick a template, go live. No workflow builder experience required.
Answers inbound texts about orders, products, and policies automatically.
Sends recovery text at the right moment to bring customers back to checkout.
Sends reminder texts 24h and 1h before appointments, handles confirmations.
Sends targeted outbound SMS to opted-in lists with personalization.
Proactively texts customers with shipping and delivery updates.
Routes complex text conversations to a live agent with full context.
Connect Velaro to AI-Powered SMS Support today. Live in under 5 minutes.