Business One ✓ · S/4HANA ready
Connect your SAP instance to give your support team AI-powered lookup for customers, sales orders, invoices, inventory, service calls, and more. No screen-switching. No manual lookup. 33 AI skills built for manufacturing, distribution, and wholesale.
Every capability is active as soon as you add your Service Layer credentials. No per-tool configuration required.
Search customers by name, phone, or email. Screen pop fires automatically on inbound calls so agents see the account before they say hello.
Pull up any sales order or quotation in seconds. Create new orders directly from a chat conversation without touching the SAP GUI.
Show customers their open invoices, balance due, incoming payment history, and credit notes. Resolve billing questions without escalation.
Real-time stock levels by warehouse, item master search, and availability flags. Answer "do you have this in stock?" with a live number, not a guess.
Create new service calls, update status, and log technician notes from chat. Field teams and agents stay in sync without duplicate data entry.
Look up vendors, check open purchase orders, view AP invoices, and confirm goods receipts. Procurement answers happen in the conversation, not on hold.
Write skills are marked. Every other skill is read-only lookup.
The same 33 skills adapt to your business context — whether your team manages production orders, delivery routes, or equipment service contracts.
No middleware. No Zapier. No custom connectors. Velaro calls SAP Service Layer directly.
Enter your SAP Service Layer URL and credentials in the Velaro integration panel. Takes about two minutes. No developer required.
Drop the SAP AI node into any bot workflow in the visual builder. Point it at a customer question — done. All 33 skills are available immediately.
Agents and bots answer SAP questions in real time. Every lookup, order, and service call flows directly to your ERP with no copy-paste in between.
SAP Business One Cloud and partner-hosted installs connect in under 2 minutes — just enter your Service Layer URL and credentials. On-premise installs work too, with one extra step.
☐ Port 50000 (HTTPS) open from the internet — test by visiting https://your-sap-server:50000/b1s/v1/$metadata on a device outside your office network
☐ Dedicated SAP service account with SL_ADMIN + C_SRLS authorization
☐ Daily Service Layer restart scheduled at 2 AM (prevents memory exhaustion)
☐ SSL certificate — trusted CA recommended; self-signed supported via wizard toggle
Not sure? Book a call and we'll walk through it with you.
Zendesk and Intercom require Workato or custom middleware to reach SAP — adding weeks of setup and ongoing per-task fees. Velaro connects directly to SAP's Service Layer with zero middleware.
Every SAP skill fires directly from your AI bot — no agent needs to look up the record. Customers get order status and stock answers without any human involved.
Product catalog synced nightly to Velaro's AI search index. Bots answer "do you carry part X?" from indexed data — no SAP API call needed. Faster, cheaper, zero latency.
When a customer calls IVR, Velaro instantly searches SAP Business Partners by phone and shows the account in the agent's screen before they say hello. Built-in, no config needed.
Built on a product-agnostic service layer. Moving from Business One to S/4HANA? Velaro switches OAuth automatically — same 33 skills, no workflow changes, no re-training your team.
Enter your Service Layer URL, CompanyDB, and credentials. Test the connection. Done. No webhooks to configure, no Azure integration platform subscription, no Workato workspace.
Production order lookup, goods receipt confirmation, BOM availability — features that B2B manufacturers actually need. Not a generic CRM chatbot bolted to ERP.
Give your team live ERP data in every conversation. Set up in minutes.