Your AI bot handles class bookings, schedule lookups, cancellations, and membership questions — 24 hours a day, 7 days a week. Front desk staff focuses on the floor, not the phone.
For most fitness studios, the phone and front desk are the only way members can book a class, check a schedule, or cancel a session. That works until 7am when the first spin class fills up and six people are all calling at once. Or at 9pm when a member wants to book tomorrow's yoga session and nobody answers.
Mindbody solved the scheduling problem for operators. Velaro solves the conversation problem. When a member reaches out by chat — on your website, in an SMS thread, through Instagram DMs, or via WhatsApp — your Velaro bot checks your Mindbody schedule, finds available spots, books the class, and confirms instantly. No hold time. No voicemail. No waiting until the studio opens.
The same AI assistant answers "what classes do you have this week?", "am I booked for Thursday?", "cancel my 6pm", and "who's teaching Saturday's HIIT?" — all without touching your front desk queue. Staff spend their time coaching, not scheduling.
Members book, reschedule, or cancel classes through chat at any hour. The bot checks live Mindbody availability and confirms the booking in real time.
Schedule lookups, class descriptions, instructor names, membership info — all answerable by AI without involving your staff.
Velaro looks up the member's Mindbody profile by email the moment a chat starts, so the bot knows who they are and what they've booked before they say a word.
Website chat, SMS, WhatsApp, Facebook Messenger, Instagram DMs — the same Mindbody-connected AI handles bookings on every channel your members use.
These are the conversations happening at every fitness studio. Velaro handles all of them without staff intervention.
The bot queries Mindbody for upcoming classes, filters by type or instructor if requested, and presents a clean list with times, spots remaining, and booking links.
Member is recognized by email. The bot finds Saturday's Pilates session, confirms availability, and books them directly in Mindbody — all in the chat window.
The bot looks up the member's upcoming bookings in Mindbody, confirms which session they mean, and processes the cancellation — no staff, no hold time.
Every capability is wired directly to your Mindbody account. No per-feature setup, no custom development, no add-ons required.
Velaro connects to your Mindbody account via API. From that point, every chat — on any channel — has live access to your schedule, members, and bookings.
Velaro looks up the visitor by email or phone number in Mindbody as soon as a chat starts. The bot knows who they are, what memberships they hold, and what they've booked — before the first message.
Schedule queries, class availability, instructor lookups, membership details — the AI calls your Mindbody account in real time and presents accurate, current information. No stale cache, no outdated answers.
When a member is ready to book or cancel, Velaro writes directly to Mindbody and returns a confirmation. The class roster is updated instantly. Your front desk queue stays empty.
Any business using Mindbody for scheduling benefits immediately. The more classes you run, the more time Velaro saves your team.
HIIT, spin, CrossFit — high-volume class scheduling handled automatically.
Reformer slots, drop-in classes, instructor preferences — all through chat.
Appointment-style bookings for treatments, consultations, and services.
Belt programs, open mats, recitals — complex scheduling handled in chat.
"Our front desk used to spend 3 hours a day answering 'what classes do you have' and 'can you book me for Thursday.' Now the bot handles all of it. Staff are on the floor where they belong."
— Fitness Studio Owner, 4-location group
All 8 Mindbody AI tools activate the moment you connect your account. No per-tool setup, no custom development.
Fetch upcoming classes from Mindbody for the next N days, with availability and instructor details
Search classes by name or type keyword — "yoga," "HIIT," "reformer," any term your members use
Book a member into any available class directly in Mindbody — roster updates instantly
Cancel a class booking by visit ID — freeing the spot for the waitlist automatically
Retrieve all upcoming class bookings for a member so they can see their full schedule
Find a Mindbody client profile by email address for instant member recognition at chat start
List available services, membership plans, and packages so members can explore their options
Return the full instructor roster so members can ask about who's teaching and filter by preference
Yes. Velaro connects to Mindbody through the standard Mindbody API. You connect your account in the Velaro admin panel — no additional Mindbody plan or add-on is required for the API connection itself. Check with Mindbody on API access availability for your current plan.
Both. Members can view schedules, search classes, and complete a booking — including confirmation — entirely through the chat conversation. The Mindbody roster is updated in real time, and the spot is held the moment the booking completes.
Any channel Velaro supports: website live chat, SMS, WhatsApp, Facebook Messenger, and Instagram DMs. The same Mindbody-connected AI responds across all of them. Members reach you wherever they are, not just on your website.
The AI checks availability before presenting options, so members only see classes with available spots. If a class fills up mid-conversation, the bot catches the error from Mindbody and offers alternatives immediately.
Yes. When a member has a question that goes beyond what the AI can handle — a billing dispute, a special membership request, a complaint — the conversation transfers to a live agent with the full chat history and Mindbody context already visible. No repeat introductions.
The Mindbody connection takes a few minutes in the Velaro admin panel. Most fitness studios are live with a working booking bot within the same day — no custom development, no integration project, no professional services required.
Velaro connects to 60+ platforms. Add these alongside Mindbody for a complete member engagement stack.
No phone tag · No hold time · No missed bookings after hours
Connect Velaro to Mindbody in minutes. Your AI bot starts handling class bookings and member questions the same day.