Large teams need SSO, dedicated infrastructure, advanced security controls, and a vendor who treats them like a partner. Velaro delivers all of it - without the six-month implementation project or the $300k setup fee.
Enterprise doesn't mean complicated. It means the right permissions, compliance, and support - without sacrificing the experience that makes your agents actually productive.
SAML 2.0 single sign-on and SCIM auto-provisioning. New agents appear day one. Departing agents are locked out immediately - no manual cleanup.
SOC 2 Type II, HIPAA-ready configs, data residency options, IP allowlisting, and full audit logs on every admin action. Your infosec team will approve it.
Your traffic runs on dedicated compute - isolated from other customers. Consistent performance at peak volume, zero noisy-neighbor risk.
A named customer success manager who knows your deployment and your goals. Quarterly reviews. Proactive optimization. Real partnership, not ticket numbers.
Negotiated uptime guarantees, custom response SLAs, and priority escalation paths. Your agreement matches your requirements - not our standard template.
Salesforce, ServiceNow, Workday, and custom connectors. Your IT team gets full API access with enterprise-grade webhook reliability and SLA.
Most enterprise tools pass the security review but fail the adoption test - they're too complex for frontline agents to use well. Velaro clears both bars. Your security team approves it. Your agents prefer it over the alternative.
"Our infosec team approved Velaro in two weeks - the fastest vendor approval we've had. SOC 2 documentation was complete and our dedicated CSM answered every question same day."
"SCIM provisioning means 600 agents onboard and off-board automatically. We haven't had a ghost account or an access gap since we implemented Velaro."
"The dedicated CSM spotted a routing inefficiency that was costing us 40 agent-hours per week. Proactively flagged. Fixed in a day. That's the enterprise relationship we expected."
Custom pricing, custom SLAs, dedicated setup support. Let's talk.