Bots & Automation

Automate the routine.
Keep humans for what matters.

Every FAQ your bot answers is 3 minutes back in an agent's day. Build flows visually, deploy in hours, and watch your team stop drowning in the same questions they've answered a thousand times.

Velaro Bot
Automated · always on
Hey there! What brings you here today?
Track my order Returns Talk to agent
Track my order
Sure! What's your order number?
70%
Routine questions auto-resolved
24/7
Bot available, agents aren't
0
Lines of code to build a flow
2h
Average time to first live bot

Bots that handle the predictable.
Humans who handle the rest.

Good automation isn't about replacing your team. It's about making sure they're never answering the same question twice when a bot can do it better.

Visual Flow Builder

Drag, drop, branch, and deploy. Build complex conversation trees without writing a line of code. Go live the same day you start building.

Smart Escalation

When a customer's frustration rises or their question gets complex, the bot passes them - with full context - to the right human agent instantly.

Lead Qualification

Capture name, email, company size, and intent before a human touches the conversation. Your sales team only talks to pre-qualified leads.

Appointment Booking

Let visitors book demos, consultations, or callbacks directly in the chat widget. No back-and-forth emails. No Calendly link hunting.

CRM & API Actions

Bots can look up order status, create support tickets, update contact records, and trigger third-party APIs - all mid-conversation.

Bot Analytics

See exactly where visitors drop off, which paths perform, and what questions stump the bot. Improve your flows with real data every week.

Your ops team can build this.
Not your dev team.

Most bot platforms need a developer to build anything useful. Velaro's visual builder lets your operations or CX team own bot configuration completely - faster iterations, no engineering backlog.

  • Drag-and-drop flow editor with instant preview
  • Condition branching: if/then logic with no code
  • Test in sandbox before publishing live
  • Version history - roll back any change instantly
  • A/B test bot flows to find what converts
See the Builder Live
Bot Flow · Order Lookup
START: Visitor opens chat
Bot: "What do you need help with?"
Order → Look up
Complex → Agent
RESOLVED: No agent needed
This flow resolves 74% of order inquiries

Teams who got their time back

"We built our order tracking bot in a single afternoon. It handles 400+ order lookups a day without touching my agents. That's hours back every single day."

TM
Tara Mills
Support Lead · D2C Brand

"The lead qualification bot pre-screens every prospect before sales gets involved. Conversion rate from chat to demo booked went up 35% in the first month."

JR
James Rivera
Sales Operations · B2B SaaS

"After-hours coverage was always a gap for us. The bot now handles 68% of overnight contacts. CSAT for those interactions is actually higher than our human average."

EC
Elena Carter
CX Director · HealthTech

Build your first bot
before lunch today.

Free 14-day trial. No credit card. No code required.