Outlook Calendar
For a professional or small team using individual Microsoft 365 or Exchange calendars. Velaro checks the organizer's schedule and creates the invitation in that calendar.
Velaro keeps the customer conversation moving, checks the calendar your team already uses, and confirms the appointment without the handoff to a separate booking hunt.
See appointment booking in actionCustomers book in the channel where they already asked for help. Your calendar remains the source for availability and the place the confirmed event lives.
For a professional or small team using individual Microsoft 365 or Exchange calendars. Velaro checks the organizer's schedule and creates the invitation in that calendar.
For organizations that already manage services, staff, and appointment rules in Microsoft Bookings. Velaro uses that service catalog and staff availability.
For teams already using Calendly event types. Velaro uses its availability and can complete the booking directly when the Calendly account and event type allow it.
| Business | Recommended setup | What Velaro handles |
|---|---|---|
| Trainer, consultant, or salon professional | Outlook Calendar for the staff member | Availability, customer details, confirmation, and a calendar invitation. |
| Clinic, professional-services team, or enterprise service desk | Microsoft Bookings with services and staff | Service selection, staff availability, appointment creation, and conversation context for agents. |
| Sales team with an established scheduling program | Calendly event type | Qualification in chat, slot selection, and the approved Calendly booking route. |
No. Use it when the business already runs its services and staff there. Outlook Calendar is the right direct-calendar option for many small teams.
No. Velaro runs the customer workflow and writes the confirmed appointment to the selected connected calendar system.
Yes, for conflict checking. Select one primary calendar owner for each service so the booking has one authoritative event.
Calendar and appointment capabilities are enabled by subscription and connected integrations. Your account administrator sees the eligible options during setup.
See the right booking model for your team, calendars, and customer channels.
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