API Platform

Your stack.
Your rules.

Velaro's open API means you're never locked into what we've already built. Connect any CRM, trigger any automation, and build exactly the workflow your team needs - without waiting on our roadmap.

{ }
velaro-api.js
// Velaro REST API
const velaro = VelaroAPI({
  apiKey: 'vk_live_...'
});

// Send a message
await velaro.conversations.
  sendMessage({
    to: 'user_123',
    text: 'Order shipped!'
  });

// 200 OK - 42ms
REST
Full REST API + webhooks
<50ms
Median API response time
99.9%
API uptime SLA
SDKs
JS, Python, PHP, Ruby, .NET

An API your engineers
will actually enjoy using.

Clear docs. Predictable responses. Webhooks that actually fire. The API your team builds on should be as reliable as the product itself.

REST API

Full CRUD on conversations, contacts, agents, and teams. Consistent JSON responses, proper HTTP status codes, and detailed error messages.

Real-Time Webhooks

Get notified the instant a conversation starts, a message arrives, or a rating is submitted. Build reactive systems without polling.

Official SDKs

Native libraries for JavaScript, Python, PHP, Ruby, and .NET. Drop into your existing codebase in minutes, not days.

OpenAPI Spec

Full OpenAPI 3.0 specification ships with every release. Import into Postman, generate a client in any language, or auto-test your integrations.

API Key Management

Scoped API keys with per-environment separation. Rotate without downtime. Audit every API call in the activity log.

Rate Limits & SLAs

Clearly documented rate limits with burst allowances. 99.9% uptime SLA backed by status page and proactive incident alerts.

MCP Server - Manage Velaro with AI

Velaro exposes its admin tools as a standard Model Context Protocol (MCP) endpoint. Connect Claude Desktop, Cursor IDE, or any MCP-compatible agent and ask it to rename deployments, update bot prompts, check subscription status, or pull live reports - in plain language, no clicking required.

Connect Velaro to
the tools you already own.

Don't rebuild your stack around your chat platform. Connect Velaro to your CRM, your order management system, your data warehouse, and your custom apps - in whatever order makes sense for your team.

  • Push conversation data to Salesforce, HubSpot, or your own CRM
  • Pull order data into the chat window via API
  • Trigger Slack notifications on high-priority escalations
  • Write conversation summaries to your data warehouse
  • Build internal tools on top of Velaro's data layer
Talk to an Integration Expert
API Activity Log
200 GET /conversations/42ms
201 POST /messages/38ms
200 HOOK conversation.started
200 GET /contacts/32ms
429 POST /bulk - rate limit
200 HOOK rating.submitted
API status: All systems operational

Engineering teams who built on Velaro

"The Velaro API is the cleanest chat platform API I've worked with. Proper REST conventions, consistent error codes, and documentation that actually matches the behavior."

AK
Arjun Kumar
Senior Engineer · FinTech Platform

"We built a full order-lookup integration in 4 hours. The Python SDK was well documented and the webhooks fired every time. Zero surprises in production."

SB
Sam Browne
Backend Lead · E-Commerce

"We route every conversation summary to our data warehouse automatically. Velaro's API made that a one-sprint project. Our data team was genuinely impressed."

NL
Nadia Lee
Data Engineering Lead · SaaS

Build what your
team actually needs.

Free 14-day trial. Full API access from day one. No sandbox restrictions.